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Keikyu EX Inn Co., Ltd.   Keikyu EX Inn Hamamatsucho - Daimon Station Manager Kentaro Nakajima Keikyu EX INN Shinagawa - Shimbamba Station North Manager and in charge of New Branch Opening, Head Office Chain Business Department Hideaki Yamamoto Head Office Chain Business Department Public Relations Momoka Gomi               Q: What changes have you seen in your working environment since you started using our service?   It hasn't been long since we introduced...

Itsuki Hotels Japan Co., Ltd. manages Yufuin Bettei Itsuki, a hot spring inn in Yufuin, Oita Prefecture that blends traditional and modern styles. In March 2021, the 2 ryokans, Baien and Toshoan, were taken over and reopened in Yufuin. Around 2017, while considering the possibility of accepting inbound travelers, we introduced tripla chatbot because we thought it would improve our services. We asked Mr. Maeda, Representative...

Key stats:   Increased direct bookings by more than 10% in 3 months Raised WEB members by 8000 in a single year Multiplied by 4 the number of UU on the official website     About the company:   The Centurion Hotel Group is a nationwide chain hotel with 21 facilities and provides 3 types of hotels: premium hotels where you can spend a luxurious time, city hotels that offer the...